Bickford of Crystal Lake
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Pay My BillYour loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.

There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Crystal Lake's Leadership Team
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Julie Johnsey
Executive Director
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Lisa Watkins
Family Advocate
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Tricia Cunningham
Health & Wellness Director
Services at Crystal Lake
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
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We appreciate the staff immensely! So many wonderful men and women.
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We would, however, appreciate weekly (minimum) health updates for the community when there is a community-wide health issue present (as there is now with the gastro big. We received an update on FRI 1/23 with staff and resident counts but nothing since.
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As Mom gets older and continues to decline cognitively, the staff remains so committed and attentive to her. They show kindness and patience everyday. My brothers and I are so blessed to have Mom at Bickford and it gives us peace of mind.
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The caring people.
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My mom has been sick this past week and required a few hours in the ER. The staff at Bickford went over and above to reassure Mom, give her everything she needed when she was not feeling well, and they communicated with me the whole time. I am so appreciative of everyone at Bickford who cares for the residents so well. It's more than a job to them; it's a calling.
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The people are amazing, the smiles are endless, and, the staff genuinely cares.
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I really appreciate the care and attention Mom receives as she needs more reminders. For example, one of the care team always makes sure Mom's compression socks are on first thing each morning.
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The Caregiver
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As Mom has declined in several ways, the nursing and CNA staff has really gone above and beyond. We see kindness every day. When Mom didn't feel like eating, they brought her a cheeseburger made exactly as she likes it. They are popping in more often to check on her. They know her so well, they know her sleep patterns. They are truly angels. Mom loves them and feels secure with them.