

Andy Eby
Owner & Family Member
We care for residents in the same way we meet the needs of our loved ones at home. Whether it is cleaning, cooking or caring – we are willing to do whatever it takes. Our family of caregivers brings a great love to whatever it is that we do.
Whatever It Takes
Our Employees are Family
When you think of your personal experience in being a part of a family – what thoughts and feelings arise in you?
At Bickford, we’re your work family - this is a role we take seriously. Many times people spend just as much (or more) time at work than at home and that is why our family is important. Whatever your experience has been with “family” in the past, we’re committed to making this family what it should be. Just like every family we’re not perfect, but we’ll never give up trying. For in the end, it’s family that matters most.

Our Core Values
Being in the happiness business requires more than just performing our chores. We have found that just meeting residents’ needs is not enough. In fact, how we make people feel while meeting their needs is just as important, actually a bit more important.
We’ve learned that there is a certain set of values and corresponding behaviors that lend themselves to making residents feel good while receiving our services. We call these our Core Values.






Recognize and care about
the feelings of others
Displays genuine kindness, thoughtfulness
and a hospitable ‘can do’ attitude
Exhibit an inquisitive nature
with a desire to improve
Passion and perseverance
for long-term goals
Understand yourself and
how you affect others
Family Has Its Benefits

Low Healthcare Costs
We pay 90% of an employee's health insurance (employee-only plan) and minimize out-of-pocket expenses with a $25 copay.

FREE Telehealth Visits
Live and immediate 24/7 access to primary care for common medical issues.

Leadership Training
Bickford partners with the Stagen Leadershp Academy to provide professional leadership training for Branch leaders.

Paid Certification/Licensure Training
Want to advance your career in nursing? We'll pay for LPN (Illinois only), CNA and CMA education costs. We will pay for state-required continued education.

Student Loan Reimbursement
Got student loans? We'll help pay!

Free Meal During Shift
Enjoy a made-from-scratch meal from our Bread Basket.

Family Culture
Be a part of our family where you're cared for and cared about.

Once a year, the Director from each Branch is invited to attend the Bickford Family Reunion. This memorable event is not just a corporate meeting, it’s our opportunity re-connect with our purpose and each other.

The Caregiver Ring of Honor is the highest award bestowed by Bickford Senior Living. Inductees best exemplify a caregiver who is willing to do whatever it takes. Their work is timeless and their contributions will forever serve as an inspiration for others to follow.

The Black Pearl program is designed to build leaders within the Service Family Group through increasing their responsibilities, voice and visibility.

It’s more than just an awards banquet, it’s a chance for our residents to brag on our Bickford Family Members (BFMs). No one has ever left this Oscar-styled event with a dry eye.

Bickford Family Members (BFMs) are inducted into the B91 Club (“B” for Bickford, “91” for our founding date, 1991) as part of their 5-year anniversary celebration. Adorning the tree is a precious stone. It’s the stone that give this tree its beauty and uniqueness. We’ve saved this precious stone to represent our treasured BFM.

While most businesses are able to define their culture, few businesses understand the importance of regular and repetitive communication of it. At Bickford, we go beyond just defining our culture and work to imbed it in each Bickford Family Member (BFM) through a powerful process of daily conversation referred to as “Daily Roots”.

We work to create a culture of appreciation through motivating Bickford Family Members (BFMs) to emulate our Core Values. Leaves are given to BFMs who demonstrate these values which then hang upon the Bickford Family Tree.

Enriching our residents' happiness starts with happy Bickford Family Members (BFMs). The work of caring for the frail elderly can be grueling and the demands of the job can be overwhelming. To be successful under these circumstances, you need to work in an environment of mutual respect and trust, care for one another and believe you are fulfilling your purpose.
From the beginning our caregivers were chosen by asking ourselves one simple question - “Can I trust you with my mom?”
We still ask this question today as you’re not caring for just anyone, you are caring for someone’s Mary Bickford.
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Whatever It Takes
