
Tia Evans
March 19, 2023



Tia Evans
March 19, 2023


Tia Evans
March 19, 2023




Tia Evans
March 19, 2023


Tia Evans
March 09, 2023


Tia Evans
March 19, 2023


It is easy to say that we do whatever it takes to make our residents happy, but the real question is – are our current residents actually happy?
Read below to find out how happy our current residents and families really are.
Detailed rate information is a click away.
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Thank You!
Real Rates now viewable on page.
The process of finding a place for your loved one is hard enough, we’re here to make it easier. To help you navigate this change most effectively we remove the barriers and give you what you really want - pricing first!
Base Rate
$135 to $180 per day
Range depends on the apartment you choose
+
Care Rate
$0 to $145 per day
Range depends on the care and services needed
Whether or not our pricing fits in your budget, we ask you to consider 3 things:
Know that there may be financial resources available that you might not be aware of
To explore this, take advantage of our complimentary third-party financial concierge service through Elderlife Financial.
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Know that our rates are all-inclusive
Don’t forget our rates include meals, care, activities, basic utilities, housekeeping, linen and laundry service, and more! View all-inclusive details here.
»
Know the affordability of senior living
Many families are surprised at the affordability of senior living as compared to what they are currently spending at home. Check out our Expense Worksheet to compare for yourself.
Thank You!
Real Rates now viewable on page.

Our purpose is to do whatever it takes to make our residents happy.

Core Needs - The pathway to happiness
Understanding your core needs allows us to know the pathway we must take to make you happy.
We have identified three specific Core Needs that must be met to enrich happiness —
Basic Needs
You need to consistently receive services in an environment that feels like home.
Care Needs
You need to consistently receive
Unrecognized Needs
You need to consistently experience small, but unforgettable moments that you'd never think to ask for.
Contact us to book a tour or request more information.
Bickford of West Lansing
Assisted Living & Memory Care
For Pricing & Availability: 517-589-4770
For Friends & Family: 517-321-3391
I am very disappointed that Bickford is still without a Director of Operations and without a Maintenance Supervisor. Both of which are critical to the health and safety of residents.
Continuing accounting issues. Challenges reaching staff on the phone or having calls returned. Lack of fulfillment of contracted care levels.
I am very disappointed that we do not have a Director or Maintenance person. Who do we go to when we need help with an issue relating to our family member who resides at Bickford? I have reached out to Reginal Director without resolve. Very frustrated
Management was not doing there jobs .
I learned a lot this Christmas visit. The low rating is for the way situations were handled and what we were told, not told, and documentation not given to us. I heard the Director left. I'm hoping for better things to come in the future. Training for Memory Care staff or Re-training would also help.
Having staffing issues with communication
No name tag Still unfamiliar faces Very low redirect skills and interaction skills with residents perhaps because new and or agency workers are being placed in MaryBs (Name Removed)
Corporate has made the decision to increase rates substantially and given residents and families an unreasonable short amount of notice for implementation.
I hit the wrong number I meant 4. Of course, pleased that there are core caregivers who care for and about my mother. (Name Removed), (Name Removed) is a new face, (Name Removed) continues to do a marvelous job, (Name Removed) is a gem, (Name Removed) has been helpful.. the rapid loss of staff and slow replacement is highly concerning and a 9% increase does not seem warranted with so many lost supports for the residents. Families consider leaving and I don't want to see Bickford WL go down in any way. Today I noticed the carpets were filthy, my moms shower head is broken and this has been unattended after I reported 3 days ago. Upkeep is critical to the place remaining of high quality. I have made requests more than once for submission of records to mom's long term care insurance .. Kelly has been great.. so I hoping this will be addressed in the days to come. I see an oudimon for mom if she gets her feet elevate twice a day that will be awesome.
I could not be more pleased with the care my mom is receiving! Everyone at Bickford is outstanding!!!