Bickford of Portage
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Pay My BillYour loved one deserves to live the best life possible
Watch your loved one thrive in an environment that feels like home
Navigating the aging journey is difficult.
We understand what’s at stake here: it’s not just someone, it’s your loved one.
Meanwhile, it’s on you to make the difficult decisions.
There's a Higher Path for our seniors
Senior care today is reactive, expensive, and siloed. It’s a sick-care system, not a health-care system (designed to keep seniors healthy). Most of us have accepted this status quo because it feels too big and complex to change. Not us. We’re taking the road less traveled and championing a higher standard of senior care.
Learn MoreOur family of caregivers will do whatever it takes to care for your loved one
Meet Portage's Leadership Team
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Marles Ludwig
Family Advocate
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Shelby Davis
Health & Wellness Director
Services at Portage
Assisted Living
Personalized help with the activities of daily life, such as meals, grooming, and medication management.
Montessori Memory Care
A research-backed approach empowering seniors with dementia to live a meaningful life.
Real Residents
Real Reviews
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We had a family wedding and (name removed) was very sweet and helped our mom get ready. (name removed) also came in on a weekend to help with our mom's hair. We sincerely appreciate how all the staff takes care of our mom. They even had her nails done to match her dress! | Communication is one issue that is not the best. We haven't seen a weekly update in several weeks. It is hard to get someone to answer the phone on weekends.
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Wonderful staff!!
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The phones continue to be an issue. It is very hard, especially on the weekends, to get someone to answer the phone. It is very frustrating. The phone eventually goes to the director's vm. That doesn't help if you are returning a call or need to notify the staff of an issue. This also happens on the weekdays, however on the weekdays I receive a call back. I was told the phones have caller ID. (name removed) is awesome with calling back during the week | The new Health and Wellness Director has been good with communicating about my parent and helping with their health issues.
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All of the staff with whom I have interacted have been professional and compassionate both with my mother and me, as well as with other residents. I'm so thankful we found Bickford.
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Also, I'm sure I left someone out - but I didn't mean to | Also (name removed) and (name removed) went out of their way to make sure I was alright. So kind.
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I would say 4.5. There are so few residents in Mary B right now that the ratio is manageable for the excellent, hard working staff. It's so important for the people working in the memory care area to truly know the residents and all their dementia quirks, and the staff we have now is fabulous!! Please clean the yellow couches though.
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Glad to see that management is staffed again. I have high hopes for our new wellness coordinator.
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The Health and Wellness Director is awesome. She is responsive and caring. The BFMs take good care of our parent and find ways to help her engage in the Montessori program. They also have a good understanding of our parent and relate well with her. Our parent doesn't remember names but calls many of the BFMs her friends.