Bonnie noticed that Doris spent a lot of time in her room and refused multiple, different approaches for activities and meals, so she became curious and talked to Doris. Doris told her that she feels like her debilitation has made life hard to enjoy so Bonnie asked her what she really enjoyed in life. Doris told her that she loves to feel the sunshine on her skin, breathe in the fresh air, hear the birds chirping, see the flowers, and witness the changing seasons. She explained that getting outside is hard to do when you get old. Bonnie made a deal with Doris that every day she comes down for lunch Bonnie will take her outside for a walk after her meal. Doris now comes to lunch every day. Doris is smiling and her quality of life has improved. She has also become less resistive to cares and activities. Her daughter has noticed an improvement in her mood and is so thankful. Her desire for fresh air and sunshine has made a world of difference.

Alexis is always looking for ways to make the residents smile. Even while she is in the kitchen cooking she will come out to see if there is a resident who needs some cheering up. Patricia is very tearful and emotional at times and Alexis will always make every effort to cheer her up. Alexis will take her outside to enjoy the weather or just sit and talk with her. Patricia’s daughter revealed to Alexis that before the cognitive disease advancement Patricia was always dressed to the hill with her hair and makeup done every day. She would never let anyone see her without being done up. Now Alexis makes it a priority to have Patricia nicely dressed with hair and make-up done, taking her time to be sure Patricia is well dressed and groomed. When Patricia’s family comes to visit, Alexis makes sure they receive updates and shares the wonderful moments Patricia had in their absence.

Chris has formed a strong bond with Marjorie over the past two years. Although Marjorie cannot communicate like she used to, Chris talks to her, feeds her, reads, and sings to her. The attention and compassion Chris provides Marjorie encourages her to eat better and sometimes smile. If Chris is working on the computer, she will bring Marjorie by her so she isn’t alone. Marjorie recognizes Chris and starts crying when she sees her for the first time each day. Chris also visits Marjorie on her days off and on the weekend. Chris talks to Marjorie's son on the phone weekly to provide updates and ensure they know she is being treated like a family member.