Love the activity's they have for residents.

As always I thank you all for your kind care of my mother.. especially through her current mood and memory swings

Made significant changes to prevent my wife from falling

Super thankful for the nursing staff who has been very attentive to mom this past 10 days with her cold/cough. The food has been some better mom said. Said meals are getting smaller and smaller. The chicken and dumplings had more meat in it this past month which is an improvement.

Meals again are needing improvements. She said breakfast is always good! But lunch and supper choices needs improvement. Pork was tough. Vegetables are either under cooked or over cooked. One day they only made 25 muffins so mom didn't get one. Said her table is always served last.

Thank You for starting the Family Review meetings again! Appreciate the communication to us via email too from (Name Removed) ! All Nurses have been fantastic! ((Name Removed), (Name Removed), (Name Removed), (Name Removed), (Name Removed), (Name Removed) )The aides are doing great too, appreciate their smiles and greeting me every time ((Name Removed), (Name Removed), (Name Removed), and others).

As always your excellent care of my mother in difficult circumstances is much appreciated...she knows that she is among friends

Everyone is very helpful. I recommended several people to Brickford I know I am a pain to the nurses but they are always very helpful. I love (Name Removed) she has so much energy. She always puts a smile on my face and (Name Removed).

More protein/meat in stews or dishes where meat is mixed with vegetables.

❤️

Wonderful care in a difficult hospice situation for my mother... Staff is absolutely wonderful! Thank you all !

Staff is wonderful and caring.

All of the Nurses and Aides have been positive and friendly with their smiles under our the masks. Thank You for taking care of our Mom! Appreciate all that everyone does to make the residents feel special.

❤️

I think the Bickford staff is doing a great job in tough times

The efforts and love that your staff puts forward are exceptional. Thank you!

Nurses : (Name Removed), (Name Removed), (Name Removed) and (Name Removed) have been great. Aides: (Name Removed) and (Name Removed) have been awesome. As always., (Name Removed) does an outstanding job of making the residents happy with perfect activities.

I think dad is very well taken care of, however His room has no air or heat or even a fan to circulate air. It's been over two weeks and still not fixed. It's very stuffy in there and I wish someone would fix it asap

Incredible staff and caring for residents.... Thank you staff in MaryB's

I can't say enough good things about the staff and workers at Bickford. Their care for my mother shows their love for my mother. Special thanks to (both nurses) (Name Removed), (Name Removed), and (Name Removed) for their care. Thanks to (Name Removed), (Name Removed), (Name Removed), and others for being so good to mom! (Name Removed) in the cafeteria is also so sweet. Of course, (Name Removed) is the best. ❤️❤️

Unhappy with quality of napkins in dining room - cheap and ineffective. Dislike styrofoam bowls/cups being used.

My mother is treated with love and care by all those working at Bickford. I so appreciate all.

Your care of my mom is greatly appreciated

I feel like dad is wearing other mens clothes a lot. Shirts I don't recognize .

I want to make sure my dad has water at all times. I bought a giant hospital style cup. Also his clothes get mixed up with others a lot.

Excellent care by an excellent staff! Thank you!

The carpet is horrible. Do something

My mom is happy and that makes me happy.

I'm not very happy about the CDC orders that I'm hearing from Bickford

Would like additional prescription option

Should have more than one pharmacy to use without being charged additional monies

Your care of my mother is much appreciated and I know that she feels very safe and among friends... Thank you!

I'm not happy about 7 percent increase that's a huge increase. I'm not happy that my dad can no longer go to lunch with his buddies since moving back to Mary B's. And I was u der the impression from one of the nurses that since dad is level 5 care in assisted living that level 5 care in Mary B's would be no price difference. But it's 1400.00 more a month. It is what it is I guess . I still wish he could at least eat with his buddies. It's not a longer walk than before and he is mentally cognitive still he's not a wanderer at all

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