Good morning. We are very satisfied with Bickford of Canton. While nothing is ever 100% perfect, Bickford strives for that. My dad had a very sad life before coming to Bickford. He sat in his chair and watched TV the entire day. My brother kept him isolated for years and when he passed, my husband took over his physical care and I took care of everything else. Now, he has friends, things to do from bingo, to noodle ball, to puzzles, to men's club. He is very happy.

Have been happy with Bickford. Like to see more activities outside of Bickford. Would like if there was a way for monthly calendar and daily meal choices to be available on website or via email. Family member's would like access to that information.

My dad has been at Bickford in Canton Michigan for about a year and a half. He was very anxious and upset at the beginning of this journey. It literally took a couple of days for him to become comfortable in this new environment. Now, he can't say enough wonderful things about it. He has friends and enjoys the activities that Bickford provides. He is one of very few that does not have some degree of dementia so he has taken to calling bingo on the weekend and getting noodle ball games started. This all coming from a man who sat for 16 hours a day in his condo and watched TV. Because of Bickford of Canton, my husband and I can do some traveling and not worry. Things have even gotten better with (name removed) as our executive director. She is amazing and cares so much. I love how approachable she is and gets things done. Thank you for the opportunity to tell you how having my father at Bickford has changed his life dramatically and also ours.

Seems to only have complaints regarding time it takes to get meals

We were very blessed to have such great care by the staff especially near the last stages of her life - they are fondly remembered.

I would like better transparency into the point system used to determine care levels and the cost of each care level